Privacy & Personal Data Information
At Renew Therapy, we are committed to protecting your personal data and ensuring your privacy in accordance with UK data protection laws. This policy explains how we handle your information with the care and professionalism expected of a registered therapy practice.
Information Collection
At Renew-Therapy, your privacy and wellbeing are crucial to me. I only collect the information I need to support you safely, such as your name, contact details, and anything you choose to share when we begin working together.
Data Usage
Your information is used solely to respond to your enquiries, arrange sessions, provide counselling, and keep the professional records I am required to maintain. Everything you share with me is confidential, and I will only break confidentiality if you give written permission or if I am legally required to do so, for example if there is a serious risk of harm to you or someone else— and I will always try to discuss this with you first. If we work online, sessions are private, not recorded, and held on secure platforms.
Your Rights
I maintain counselling records for six years after our last session, in accordance with professional and insurance requirements, after which I securely destroy them. You’re always welcome to ask what information I hold, request corrections, or request deletion of your data where legally possible—just contact me in touch and I’ll be happy to help.